CollisionCast

Owner Nick Edwards and Culture Ambassador Megan Bridinger from Car Center join CollisionCast to discuss how they've established their organization's culture through core values guiding how they do business and how other owners can do the same.

Industry expert Chris Maimone rejoins CollisionCast to talk quality assurance classes that can help set a standard of expectations for shop quality.

Industry expert Chris Maimone returns to CollisionCast to walk through the final step of the repair process: the delivery. Chris explains how to create a "wow factor" for customers that results in stronger CSIs and a better experience overall.

Chris Maimone is back to take a thorough look at his final inspection checklist. This is a list of items that need to be checked before handing the keys back to the customer, and they don't always relate directly to the repairs done.

FenderBender Editor Steve Bauer and process expert Chris Maimone discuss why an inspection checklist should be a must-have tool used by techs throughout a car's repair process. 

FenderBender Editor Steve Bauer and Spanesi's Tim Morgan chat about the importance of ensuring an ADAS-equipped vehicle is measured properly before the repair process starts. 

Senior Digital Editor Noah Brown chats with I-Car's Jeff Peevy about the company's new state-of-the-art tech training center in Chicago, and what it means for the future of tech education for the industry.

FenderBender Editor Steve Bauer and 3p Marketing's Megan Fulkerson discuss a new marketing technology tool that allows shop owners to advertise to specific vehicle makes and models.

FenderBender Editor Steve Bauer and process expert Chris Maimone discuss why production meetings are so important and how to ensure  you're getting the most out of yours.