CollisionCast

Ryan Hillenbrand, owner of Urb's Garage and Collision Center, talks about how he increased the body shop's sales in a couple years, all by staying organized in his workflow processes and focusing on lean practices.

Kim Barks, owner of Complete Car & RV Repair, touches on how to become known in the community by teaching about car repairs. 

Rodd Hallett, the director of operations for Herbers Autobody and Repair in Edmonton, Alberta, explains how his employer has developed a reputation for being extremely efficient with repair work. 

DJ Mitchell, regional director of Joe Hudson's Collision Centers, shares how an MSO leader can promote a team to push each other and want each other to succeed.

Bryan Bass, manager for the Main Auto Body location in Albany, Ore., shares the process of moving production from one location to a new, bigger facility. 

Stan Medina, the owner of Certified Collision Works in Corpus Christi, Texas, and a veteran of 25 years in the collision repair industry, offers his tips for taking your business to the next level. 

Chris Sterwerf, chief operations officer for Fairfield Auto & Truck Service, shares his first impression of the Collision Industry Conference and why he thinks shop operators can benefit from industry meetings.

Ken Hunnell, the general manager of All Angles Collision Repair in Kansas, notes the ways in which utilizing lean philosophies in 2015 greatly improved his shops' cycle time. 

In this episode of CollisionCast, Gary Chou and Jack Chang of Matthews Real Estate Investment Services in California break down what body shop owners should know when they're selling business property. 

DJ Mitchell, regional director for Joe Hudson's Collision Centers, shares his process for turning a negative customer review into a positive situation.