CollisionCast

Sean O'Malley, senior test coordinator for the Insurance Institute for Highway Safety, discusses the importance of calibrating ADAS in vehicles—particularly front-facing cameras. Failure to calibrate windshield-mounted cameras could lead to issues with lane-departure and autobraking.

Phil O’Connor, owner of five POC Collision Centers in Maine, says shops can take measures to collect the money that is owed to them. In order to reduce accounts receivables, focus needs to be placed on the paperwork process that occurs in the front office.

O’Connor shares his system for collecting on money owed to his business.

Kevin Rains speaks with FenderBender to expand on one of his recent columns, “Hungry and Humble,” and discusses just how shop owners can set seemingly unattainable goals for their shops, yet remain grounded at the same time. This holistic approach not only pushes you to new heights as a leader, but inspires your team to follow in your footsteps.

Craig Van Batenburg, founder and CEO of the Automotive Career Development Center, has been coaching shops on how to prepare for the wave of hybrids and electric vehicles hitting the U.S. market. In this episode, Van Batenburg covers the training, knowledge and safety items needed to properly repair hybrids and electric vehicles in collision repair shops.

Kevin Taylor is a millennial shop owner who, since the day he opened his shop doors, has had a vision for his shop's brand. Funny enough, Taylor owns a Maaco shop, which inherently brings a certain "brand" along with it. So how did Taylor differentiate his shop? And, more importantly, how does he get his team to buy into his vision? He sat down with FenderBender to discuss just that.

In the first edition of FenderBender's Vision podcast, columnist Kevin Rains discusses how he found his core business and leadership philosophies—and what any shop operator can do to instill a positive culture in his or her business.

Mitchell’s Blockchain Solution markets itself as a secure solution for sharing data amongst those in the collision repair and insurance claims industries; but what does blockchain mean for your business?

Jack Rozint, vice president of sales and service of the auto physical damage business unit for Mitchell International gives insight on what blockchain is and how it will impact shops in the future.

Doug Irish, Co-chair of the insurer-repairer relations committee for the collision industry conference and president and CEO of Accuracy Driven 4, discusses his take on the recent lawsuits involving body shops and insurers. 

Brother and sister Kevin Rains and Kelli Rains Back made the decision last summer to take their independently owned facilities (at the time, Rains had two and Rains Back had one) and align with CARSTAR. Rains and Rains Back talk about what went into the decision and share tips for shop owners that may be struggling with a similar decision. 

FenderBender spoke with Assured Performance CEO Scott Biggs about how telematics technology will change collision repair shops' access to OEM information and the public's perception of OEM certifications.