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Summary

In this episode of the Physiotutors podcast, we discuss the pervasive issue of burnout among physiotherapists, focusing on the business and operational challenges that contribute to this phenomenon. Joined by Claire Braham and Anna Bunch, experts in practice management and virtual assistance, the conversation delves into the daily realities of running a physiotherapy practice. They highlight that burnout often stems not just from long hours or difficult patients, but from the overwhelming mental load, inefficient admin systems, and the constant feeling of being behind. Claire and Anna share insights on how these factors can lead to emotional fatigue and ultimately impact both personal and professional lives. The discussion also emphasizes the importance of recognizing early signs of burnout, such as feeling constantly behind or lacking the capacity to manage tasks that once felt manageable. Claire and Anna provide practical solutions, including the implementation of effective systems and boundaries, to help clinicians regain control over their workload. They stress the need for clinicians to prioritize their well-being and consider outsourcing administrative tasks to alleviate stress and improve overall practice efficiency.

Guests

Clare is a Business Development Representative at WriteUpp, a practice management software used by many healthcare professionals. Her background is in operations, team leadership, and private practice support. She spends her time helping clinics get more organised, save time, and reduce stress around things like compliance, admin, and patient experience.

Anna Bunch is a Virtual Assistant who specialises in supporting psychologists and therapists. Since 2019, she has worked closely with private healthcare practices to improve systems, workflows, and daily operations. She also supports and mentors other VAs who work in this space.

Chapters

00:00:00 Intro 00:01:53 Burnout in daily practice? 00:04:44 Early signs of burnout? 00:08:55 Sponsor: WriteUpp 00:10:30 Constant on-mode impact? 00:16:55 Draining vs energizing patients 00:18:20 Over-responsibility problem 00:21:00 Clinicians hating admin 00:27:11 Sponsor: Physiotutors Premium 00:28:15 Insurance documentation pressure 00:30:30 Better systems for admin? 00:32:06 Tools and human support 00:36:35 Too many tools? 00:39:13 Powerful yet simple systems 00:43:35 Sponsor: Physiotutors Courses 00:44:51 One realistic change now? 00:50:15 Anything we missed? 00:52:09 Contact Details & Outro

Bonus Material

Download the referenced transcript including PubMed Links and a high-resolution infographic on this episode as part of your Physiotutors membership on the Physiotutors App.

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