Chris Kelly, EVP at HomeServices of America, and I discuss the challenge of incumbency, why attaching mortgage is hard, Homes.com vs. Zillow, how NAR can improve, leading with transparency, the benefits of not being a tech company, why real estate is like farming, and the unintended consequences of the commission lawsuits.

Orly and I discuss the upcoming Real Estate Innovation Hub, a new event I'm hosting in Boulder, CO. As an attendee, Orly discusses why she applied, the benefit of collaborating with nine other industry leaders, which business challenges she wants to unpack, the intersection of tech + humanity, how demographics are impacting her business, and why she would invite the goddess of war and strategy to be an attendee.

David Mele, president of Homes.com, and I discuss Dunkin Donuts coffee, post-acquisition growth, lead gen hell, the 97% opportunity, innovator's dilemma, exclusive content, strategic clarity, what's in Andy's head, and what he would do if he were Zillow's CEO.

Dan Duffy, CEO of United Real Estate Group, and I discuss United's quiet growth story, agent migration, fancy-pants MBAs, M&A breakage, the 3 attributes of a successful partner, cultural incongruity, CEO scar tissue, positive disruption, founder equity, Calvinball, and minding the value gap.

Glenn Sanford, CEO and founder of eXp Realty, and I discuss morning rituals, the push/pull of a down market, where ideas originate, game-changing tech, going against conventional wisdom, the power of pure-plays, overcoming a crisis of confidence, the sell-side pivot, and how to screw anything up.

Robert Reffkin, CEO and founder of Compass, and I discuss caffeination strategies, connectivity > productivity, how Compass became #1, learnings about building tech, 3 things agents care about most, what makes smart people stupid, sending messages back in time, and culture as a competitive advantage.

Steve “Capz” Capezza, president at Side and former SVP at Zillow, and I discuss brokerage learnings, the inertia of community, agent power, picking a funnel, full-contact leadership, what’s fueling Side’s best year, the future of brokerage, and the most impactful piece of tech in real estate.

Nick Boniakowski, head of agent partnerships at Opendoor, and I discuss what makes a perfect partnership, competitors + cooperators, agent realizations, what people don't know about Opendoor, why circumventing the agent is bad, going from a press release to a product, running towards new things, and being unpopular in a tough industry.

Nicole Reznik, a "Summer School" attendee, and I interview each other and discuss deflating idea balloons, insight immaculate conception, why Zillow is a reliable Honda, Napoleon's Peninsular War, and what gives me hope for the future.

Scott Wright, from RealTrends Consulting, conducts about 200 brokerage valuations each year -- so he has a lot of data. Scott and I discuss if it's a good time to be in the brokerage business, the golden age of acquisitions, industry and agent consolidation, margin compression, cost-cutting trends, and the importance of strong leadership.