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Curate local experiences for your guests with Mount

12.18.2023 - By Jasper RibbersPlay

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In this episode of "Get Paid for Your Pad," I, Jasper Ribbers, engage in an insightful conversation with Madison Rivkin, founder of Mount. We delve into the concept of Mount, a platform revolutionizing the guest experience in short-term rentals. Focusing on how travelers book experiences, Mount connects local businesses offering diverse activities like brewery tours or rafting trips, making them easily discoverable online.

Madison explains that Mount allows hosts and property managers to curate and offer a personalized list of experiences through their platform, enhancing guest satisfaction. For instance, a host in New York City could recommend an underground foodie tour in Chinatown or a donut tour in West Village. Each host creates a mini marketplace with a unique URL, which they can share with guests through various means, including QR codes in properties. This not only elevates the guest experience but also enables hosts to earn a commission.

I discuss with Madison the distinctiveness of Mount compared to other platforms like Airbnb Experiences and Viator. Mount’s unique selling point is its emphasis on personalization, making it appear as if the recommendations are directly from the host, unlike the more generalized offerings on Airbnb and Viator. Madison also highlights how Mount caters to off-the-beaten-path, local experiences, avoiding the 'tourist trap' feel of mainstream platforms.

We explore the flexibility of Mount, discussing how hosts with unique local knowledge or resources, like hidden hikes or boats, can create their own experiences. Madison shares that Mount integrates with various property management systems (PMS) and guidebooks, simplifying the process for hosts to incorporate these experiences into their offerings.

Delving into Mount’s future goals, Madison mentions their ambition to embed experiences directly into digital guidebooks and to expand their eco-friendly mission, aiming to reduce tourist waste and promote sustainable tourism practices. Mount encourages the use of local resources and experiences, aligning with the trend of experiential travel, particularly popular among younger generations seeking unique, Instagram-worthy activities.

Madison's journey, from founding Mount as a bike lock company at age 12 to its evolution into a travel experience facilitator, is both fascinating and inspiring. She emphasizes the importance of adapting to market needs and leveraging personal experiences to enhance their platform.

For those interested in using Mount, the sign-up process is straightforward. Hosts can register on rentmount.com, create their mini marketplace, and start offering personalized local experiences to their guests. This integration of unique local experiences not only enhances guest stays but also helps hosts distinguish their offerings in a crowded market.

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