In this episode, we sit down with Courtney Greeley, COO of Chesapeake Electric in Annapolis, MD, to explore the intersections of leadership, workplace culture, and cybersecurity. From her experience in the Air Force, NSA, and cybersecurity startups to leading a fast-growing trade business, Courtney brings her expertise on building a resilient team and protecting your business from digital threats. 

We’ll dive deep into the hard lessons learned from toxic work environments, the importance of strong leadership in fostering a positive company culture, and why cybersecurity is no longer optional for business owners.

Join us as we discuss: 

• [8:19] How to lead with values and create a no-toxicity workplace

• [14:39] Why letting go of high-performing employees might be necessary

• [25:32] Why cybersecurity is non-negotiable, but it doesn’t have to be overwhelming
  

Check out these resources we mentioned during the podcast:

• Vigilant Sec

• Courtney’s Tips for Cybersecurity in Home Services

• ServiceTitan Live Events
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here. 

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

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