In this episode, I dive into the DDD principle—Do, Document, Delegate—and share why it’s such a game-changer for business owners, especially in the home service industry. I break down how I’ve applied this principle in my own businesses, with real examples of where it’s worked and how it can take stress off your plate. I also use a chocolate factory analogy to show how scaling and coaching fit into the picture when you’re building efficient systems. This one’s all about learning how to run your business instead of letting it run you.

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