Dental All-Stars - Dentistry Podcast

By All-Star Dental Academy

Dental All-Stars - Dentistry Business Podcast is for dentists looking to improve their profitability and mindset. Topics include management, leadership, marketing, scheduling, phone skills, hiring

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FAQs about Dental All-Stars - Dentistry Podcast:

How many episodes does Dental All-Stars - Dentistry Podcast have?

The podcast currently has 538 episodes available.

Dental All-Stars - Dentistry Podcast episodes:

November 06, 2020 Building A Solid HR Foundation
All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by guest Adrienne Twigg of Bent Ericksen & Associates. They discuss the role that a solid HR foundation plays in a successful dental practice. Topics included: Why having a solid HR foundation in the dental practice important The biggest threat in dental practices today How […]
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33min
November 06, 2020 Podcast: Building A Solid HR Foundation

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by guest Adrienne Twigg of Bent Ericksen & Associates. They discuss the role that a solid HR foundation plays in a successful dental practice.

Topics included:

* Why having a solid HR foundation in the dental practice important* The biggest threat in dental practices today* How important is retention of your team/employees/staff right now?* COVID fears* Where does a new practice start with HR?

Click below to watch on Youtube or at the bottom of the post for a podcast.

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About Adrienne Twigg:

Adrienne Twigg is an HR and Employment Compliance consultant and co-owner of Bent Ericksen & Associates, and provides educational programs, training and human resource services to dental professionals across the country. With her HR expertise and experience, coupled with a background managing a large dental group practice for over 17 years, Adrienne’s presentations are insightful and practical, with an HR success-oriented focus.

Adrienne is part of the Seattle Study Club Speaker’s Bureau and is also a Certified Facilitator of the “Appreciation at Work” training process.

She is a member of the Society for Human Resource Management, Academy of Dental Management Consultants, Speaking Consulting Network and American Association of Dental Office Managers.

Learn more about Adrienne Twigg and Bent Ericksen & Associates by visiting www.bentericksen.com

About Coach Eric Vickery:

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.

There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.

Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.

Listen Now!

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33min
October 30, 2020 Onboarding New Hires – Legal Issues
Robyn Reis, VP of Coaching at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the legal issues surrounding new hires, and more general conversation around a happy and engaged team. About Robyn Reis: Robyn is VP of Coaching for All-Star Dental Academy and oversees our Hiring Division. She is also a […]
The post Onboarding New Hires – Legal Issues appeared first on All-Star Dental Academy.
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41min
October 30, 2020 Podcast: Onboarding New Hires – Legal Issues

Robyn Reis, VP of Coaching at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the legal issues surrounding new hires, and more general conversation around a happy and engaged team.

Click below to watch on Youtube or at the bottom of the post for a podcast.

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About Robyn Reis:

Robyn is VP of Coaching for All-Star Dental Academy and oversees our Hiring Division. She is also a certified HR Consultant with Bent Ericksen & Associates. Robyn brings over 22 years of dental industry experience in practice management, HR, marketing and communications, laboratory sales, and dental practice coaching. She has authored numerous articles and blogs on practice management topics as well as lecturing around the country on employment compliance for dentists. In addition, she is guest faculty at The Pankey Institute for its Mastering Business Essentials course. Robyn is the proud parent of an OSU sophomore and high school junior, along with a squirrel-obsessed rescue mutt named Sophie.

About Coach Eric Vickery:

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.

There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.

Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.

Listen Now!

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...more
41min
October 23, 2020 Hiring The Right Team Member
Larry Guzzardo, Head Instructor at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the steps for hiring a new employee. Hiring has been top of mind for dentists lately, and Eric and Larry take a close look at the process. In the podcast, Eric and Larry discussed: Where to start […]
The post Hiring The Right Team Member appeared first on All-Star Dental Academy.
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36min
October 23, 2020 Podcast: Hiring All-Stars with Larry Guzzardo

Larry Guzzardo, Head Instructor at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the steps for hiring a new employee. Hiring has been top of mind for dentists lately, and Eric and Larry take a close look at the process.

In the podcast, Eric and Larry discussed:

Where to start when hiring a new team member

Where to find the right person

The steps to hiring the right individual

Should you bring a candidate in for a “working interview”?

How to determine who to interview

What to do with an applicant that you’d like to hire but you’re just not sure because they don’t quite have the perfect skillset

Click below to watch on Youtube or at the bottom of the post for a podcast.

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About Larry Guzzardo:

Larry is the head instructor for All-Star Dental Academy and a 20+ year dental consultant. He has co-authored two books, “Powerful Practice” and “Getting Things Done”. He conducts in-office practice management consultations exclusively for dentists to enhance trust, create organization, increase profits, and the development of patient relationships that last. Larry has presented numerous workshops including, “Winning Patient Acceptance,” “Business Communication Systems,” and “The Leadership Challenge.”

About Coach Eric Vickery:

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.

There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.

All-Star Dental can help take away some of the headaches that come with hiring. If you would like some help finding and training your next All-Star, give us a call at 866.280.1343 or send an email to Heather at [email protected].

Listen Now!

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36min
October 16, 2020 The Importance Of Training Your Staff – RIGHT NOW
Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of the Coronavirus and necessary restrictions on day-to-day life. Put simply, it’ll be a fairly long road to normalcy. In such circumstances, most businesses focus on survival and reduce funding to anything that seems non-essential. Marketing and employee training […]
The post The Importance Of Training Your Staff – RIGHT NOW appeared first on All-Star Dental Academy.
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22min
October 16, 2020 The Importance Of Training Your Staff – RIGHT NOW

Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of the Coronavirus and necessary restrictions on day-to-day life. Put simply, it’ll be a fairly long road to normalcy.

In such circumstances, most businesses focus on survival and reduce funding to anything that seems non-essential. Marketing and employee training are often two things that get cut during economic downturns.

While the basic premise behind “tightening your finances” is correct, deciding what gets cut is where most businesses get it wrong. Employee training is one of those areas that can directly impact the bottom line yet businesses prefer to minimize it during hard times – not realizing that they are putting their business at a clear disadvantage to competitors that continue making training a priority.

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Watch our Dental All-Stars podcast with host Eric Vickery, All-Star’s Lead Mastery Coach, and Alex Nottingham JD MBA, All-Star’s Founder and CEO. Erick and Alex discuss why a focus on training is critical for your long-term success.

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Let’s take a closer look at how discontinuing employee training will impact your practice and at the core benefits of continued training even during challenging times.

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Improved Staff Efficiency & Productivity

Every dental practice owner wants team members who function at the peak of their ability. However, they fail to acknowledge that the ability to perform at your best is an acquired trait. Even the best athletes need continual training to stay sharp. Your staff is no different.

Training will expand your employees’ knowledgebase and skills thus giving them the confidence to tackle the job with surety and intent. Moreover, well-trained staff will approach a problem with a “can-do” attitude rather than brushing it under the carpet or escalating to the owner.

Additionally, your front office team’s performance in handling calls, appointment requests, and scheduling is profoundly affected by training. This has a direct effect on overall office production. Developing phone and customer service skills also has follow-on benefits in improving show-up rates, case acceptance, and referrals.

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Streamlined Scheduling & Improved Workflow

As a practice owner, time is your most valuable asset. Working with a scheduling coach can help you get a better understanding of where each of your billable hours is being spent. The newfound information will streamline your team’s workflow and maximize your productivity.

Here’s a common scenario:

Most small practices contend with disorderly scheduling and don’t usually allocate specific time slots for types of procedures. There’s no categorization and new patient appointments are often “bunched in” between existing patient appointments.

However, getting a new patient through your doors is only half the battle. The other half will be won by how they’re treated during their visit. Turning a new patient into a profitable patient requires that the staff take time to nurture the relationship – listening to the patient’s issues and setting appropriate expectations wh...
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22min
October 09, 2020 Staying Productive while Managing Stress
Dr. Emily Letran shares her strategies for staying productive while managing stress with All-Star Dental Academy Lead Mastery Coach Eric Vickery. We have been discussing stress lately on the Dental All-Stars Podcast and we really wanted to pick Dr. Letran’s brain on the subject. Dentists are not only wondering for themselves but for their teams: […]
The post Staying Productive while Managing Stress appeared first on All-Star Dental Academy.
...more
47min
October 09, 2020 Podcast: Staying Productive while Managing Stress

Dr. Emily Letran shares her strategies for staying productive while managing stress with All-Star Dental Academy Lead Mastery Coach Eric Vickery.

We have been discussing stress lately on the Dental All-Stars Podcast and we really wanted to pick Dr. Letran’s brain on the subject. Dentists are not only wondering for themselves but for their teams: how do we stay productive without the stress?

Dr. Letran and Coach Eric discussed: Tips about managing stress in the practiceFactors contributing to successThe “game plan” to deal with challenges

Click below to watch on Youtube, or at the bottom of the post for a podcast.

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About Dr. Emily Letran:

Dr, Letran is a serial entrepreneur, CEO of multiple dental practices, and private coach for many professionals. As an international speaker, she has been on TEDx and shared stages with countless business leaders including Sharon Lechter (Co-Author Rich Dad Poor Dad), Dan Clark (Hall of Fame Speaker), Dr. Howard Farran (Dental Town), and Linda Miles (The Ultimate Mentor of Dentistry). She has been featured on several magazines including, Dental Town , Global Woman, and See Beyond as well as the online media including Yahoo!Finance, USA Today, and FOX. She is a contributing writer for Dental IQ, DrBicuspid.com, and Dentistry Today. Dr Letran is the Founder of Exceptional Leverage Inc., host of ACTION To WIN seminars, author of several books, and Certified Kolbe Consultant. Please visit Dr. Letrans website at www.AmericanDreamCoach.com.

About Coach Eric Vickery:

Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.

There are two main delivery systems that he utilizes, that of monthly coaching as well as virtual or on-site seminars. Through his coaching, Eric has been able to improve offices with his practice monitoring systems. He is an expert on case acceptance, verbal skills and the DISC personality profile. He has a passion for stopping cancellations, handling patient objections and asking patients for referrals/reviews. Further, he has vast expertise in financial arrangements, third party financing and eliminating dependence on insurance.

Download our FREE eBook – Dental Practice Excellence – 3 Steps to an All-Star Practice. We explore how minor changes in your approach to training on phone skills and scheduling, and the positive impact training has on your employees will help you take your practice productivity to pre-pandemic levels.

Listen Now!

…
...more
47min

FAQs about Dental All-Stars - Dentistry Podcast:

How many episodes does Dental All-Stars - Dentistry Podcast have?

The podcast currently has 538 episodes available.

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