Here's something everyone knows but companies tend to ignore... It's tough to deliver a great customer experience when your employees are unhappy or unsatisfied.

So designing the employee experience is probably just as, if even not more, important than designing the customer experience. Someone who is a strong advocate for this is Marine Bucher, who has made it her mission to design humanity at work.

I sat down with Marine to talk about what it actually means to design the employee experience. In this episode, Marine shares some inspiring examples from her work. You'll also hear which companies are more open to investing in their employee experience and the common roadblocks that Marine has to overcome.

If you believe that a great customer experience starts inside your organization, then I'm sure this episode will inspire you.

--- [ 1. GUIDE ] ---

00:00 Welcome to episode 159

--- [ 2. LINKS ] ---

* https://www.linkedin.com/in/marine-bucher/

--- [ 3. CIRCLE ] ---

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