Gary Cohen, owner of Practical Agility, discusses his journey from software development to organizational design, emphasizing the importance of aligning incentives, fostering cross-functional collaboration, and focusing on customer outcomes. He highlights the need for continuous product discovery and learning to improve efficiency and effectiveness in product teams. Cohen also addresses the increasing demand for rapid organizational changes and the potential impact of AI on product development. He advises leaders to create group goals, provide autonomy to product teams, and maintain strong customer relationships to drive better outcomes.