Michael Bungay Stanier (or MBS) is the founder of Box of Crayons, a learning and development company that helps organizations move from advice-driven to curiosity-led. They've trained hundreds of thousands of managers to be more coach-like and their clients range from Microsoft to Gucci.

A few years ago, Barry-Wehmiller CEO, Bob Chapman, shared our leadership philosophy with MBS on the Great Work Podcast from Box of Crayons, which is where we were first introduced to his work.

One of MBS's books, The Coaching Habit: Say Less, Ask More and Change The Way You Lead Forever, has sold more than a million copies and is the best-selling coaching book of the century. The Coaching Habit very much resonates with our core principles at Barry-Wehmiller, you can see it in the title: "Say less, ask more." In other words, listen. Really, truly listen.

On this podcast, Michael talks about the difficulty leaders have in listening and why that may be, but he also gives practical suggestions on how leaders can be better coaches and help their people feel like they really matter