Truly Human Leadership

Jacob Stoller previously appeared on our podcast to discuss his last book, The Lean CEO: Leading the Way to World-Class Excellence. A number of years later, he has a new book: Productivity Reimagined: Shattering Performance Myths to Achieve Sustainable Growth.

This episode features a fascinating conversation about the evolution of Jacob's thinking between the writing of his two books that coalesced around the idea of productivity. Mainly, are we viewing the idea of productivity through the correct lens and how can companies approach the idea of productivity in a more sustainable way? One that benefits not only the company, but the people within.

Also on this episode, we touch on topics that are currently at the forefront of the productivity discussion, such as AI and remote work. Jacob's research into these aspects of poductivity may surprise you.

Barry-Wehmiller’s CEO, Bob Chapman, often says that to be a Truly Human Leader, you need to have the skills and courage to care.

Often, when you are placed into the role of leadership the traditional way to view the people within your span of care is as functions. So, you try to get them to do what you want so you can be successful, not because you care about them. It’s not about who those people are or why they matter. They’re just a function for your success or the success of your organization. Caring is reserved for family and friends outside the doors of the office.

But, Bob says, caring is what we need more of in the workplace. Everyone on the team – especially leaders -- needs to shed their emotional armor. It’s only then that we connect more deeply so that the 40 hours a week we spend away from home are not draining but fulfilling. As leaders, we should create work environments in which our team members feel safe, cared for and comfortable being their true, fully human selves.

This is also one of the main insights in a new book in which Bob and Barry-Wehmiller are featured. It’s called The Journey of Leadership: How CEOs Learn to Lead from the Inside Out. It was written by four senior partners from McKinsey and Company, one of the most prestigious consulting firms in the world. It’s a look-behind-the-curtain at McKinsey’s step-by-step approach to transforming leaders both professionally and personally, which was gleaned through lessons from its legendary CEO leadership program “The Bower Forum,” which has counseled 500+ global CEOs over the past decade, as well as McKinsey’s global CEO counseling practice.

On today’s podcast, we feature a conversation between Bob and Ramesh Srinivasan, one of the McKinsey Senior partners who co-authored The Journey of Leadership. We’ll talk about what it means to lead from the inside out, and how that connects to Bob’s thoughts on caring in the workplace.

McKinsey and Company is one of the most, if not the most, prestigious consulting firms in the world. McKinsey creates immeasurable value for its clients, influences how the business world operates, and produces many of the world's business and political leaders.

Barry-Wehmiller and our CEO, Bob Chapman were recently featured in an important new book written by four McKinsey Senior Partners. It’s called The Journey of Leadership: How CEOs Learn to Lead from the Inside Out. It was written by Hans-Werner Kaas, Dana Maor, Ramesh Srinivasan, and Kurt Strovink.

The Journey of Leadership offers leaders a method by which they can assess their own leadership and reinvent their approach in a way that is in alignment with many of the principles Bob Chapman talks about, and that we often talk about on this podcast. The authors have packed it full of lessons from McKinsey’s legendary CEO leadership program “The Bower Forum,” which has counseled 500+ global CEOs over the past decade, as well as insights gleaned from McKinsey’s global CEO counseling practice. The Journey of Leadership shares how you can hone the psychological, emotional, and ultimately, the human attributes to be what we would call a Truly Human Leader.

We at Barry-Wehmiller are honored to be one of the case studies in the book, appearing in chapter 12, which is titled: For People to Care, Show Them You Care.”

On today’s podcast, we bring you a conversation between Bob Chapman and one of the authors of The Journey of Leadership, Hans-Werner Kaas. Hans-Werner introduces himself and explains the inspiration behind the book and he and Bob have a meaningful discussion about the importance of human-centered leadership.

Have you ever thought about what your eulogy might say? It’s kind of a macabre thought, but it’s actually a pretty important question. And it’s the topic of conversation on this podcast between Barry-Wehmiller CEO, Bob Chapman, and Garrett Potts, an assistant professor at the University of South Florida.

As you’ve heard over several episodes of this podcast, Barry-Wehmiller is working with a number of universities to try and instill principles of Truly Human Leadership into business schools, so future leaders are not only taught the hard skills you’d expect they need in their career, but also the essential skills of how to be a caring leader. Bob met Garrett through those efforts and he came up with the idea of having students write their own eulogy. Bob challenged Garrett to impress upon his students to live their lives with intention and ask them, “When your life comes to its end, which eventually it will, what do you want people to say about your life?”

On this podcast, you’ll hear why Bob and Garrett think this is an appropriate challenge for students at this point in their career, but you’ll also hear a broader discussion on the purpose of education and how better leaders can be created through it.

Rich Sheridan is the CEO and co-founder of Menlo Innovations, a software development company based in Ann Arbor, Michigan. He's the author of the books Joy, Inc. and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear.

In chapter three of Chief Joy Officer, Rich says “If there is a core tenet upon which I would build my leadership life, and in doing so inspire those I led, it is this: love wins every time.” He then goes on to relate one of the most famous passages of the Bible, 1 Corinthians 13: 4-8, to the qualities of a loving leader.

Whether or not you’re a religious person – in fact, that verse is used often in even the most secular of wedding ceremonies – the relation of what the verse says to the qualities a leader should have is powerful.

Rich talks about this chapter on this podcast. However, we encourage you to pick up his book and read for yourself. That chapter alone may affect the way you approach your responsibility for those entrusted to your care in your organization.

Chapman & Co. Leadership Institute is Barry-Wehmiller’s consulting arm that specializes in helping other organizations unleash the extraordinary in their businesses and their people.

They do this by helping those organizations identify, develop and equip their leaders. One of the ways Chapman & Co helps to equip leaders in an organization is with information. One of the ways they can provide that information is by administering an organizational culture survey.

On this podcast, we’re going to do a deeper dive into organizational culture surveys and implementing them within a global organization with Chapman & Co.’s survey expert, Morgan Miller. Morgan will explain the whats, whys and hows of organizational culture surveys and then she'll also talk to Yasmin Nehls, a people team leader from Barry-Wehmiller’s BW Papersystems company. Together, they address the challenges in implementing a global organizational culture survey, but they’ll also talk about the ways the survey has brought change to their organization.

Businesses destroy lives all the time. Not just by being poor partners to their consumers or communities, but through poor leadership and work environments where the employees feel overlooked or disregarded.

But what if businesses could be instruments of healing instead of destruction?

Our good friend Raj Sisodia and his co-writer, Michael Gelb, have written a wonderful examination of how business can be a force for good in the world with their book, The Healing Organization. We at BW encourage you to buy it, read it and take it to heart. Consider the stories they tell of companies who have found a better way to do business for all their stakeholders and ask yourself how you can contribute in your organization to create a better world.

Raj and Michael talk about their new book and share their valuable insights on this episode of our podcast.

“Most leaders understand their influence on team members’ lives during work hours, but often enough, they don’t think about how their leadership affects team members outside of the workplace as well.”

Barry-Wehmiller CEO, Bob Chapman, wrote this in a blog post on trulyhumanleadership.com titled “Wellness and Work: What's the ROI of Caring?” The connection between leadership and health has been a major point in his speeches over the past few years. In fact, he once told a group of CEOs that they were the cause of the healthcare crisis in our country.

A friend of ours, Jeffrey Pfeffer has a book, Dying for a Paycheck, which is a deep dive into the connection between the workplace and poor health. He had this to say about his book: "I tell people all the time...The workplace is killing people, and nobody cares. And to me, the second part is worse than the first. We do not care about human health and well-being. We do not care about human psychological physical health. We do not care about people. And until we change that orientation, it’s going to be ugly."

Much of Jeffrey’s book reinforces many of the things we’ve been saying for awhile. On this podcast, he talks about his book and explains why he thinks the workplace is killing people. 

A few years ago, BW CEO Bob Chapman had a conversation with Jane Adshead-Grant, a facilitator and coach in the UK and Europe.

In this conversation, they talk about the concept of the need for a “Human Revolution” in business. Bob has written before about the trajectory of leadership in business from the Industrial Revolution to now. As we look at the focus and priorities of business leaders today, there are bright spots, but the dark specter of management still looms large over our organizations.

What is the “Human Revolution” and how would it change business today? Listen to this episode to find out.

Anese Cavanaugh is the CEO of Active Choices, Inc. She is the creator of the IEP Method (Intentional Energetic Presence) and the Positive Energy Workplace Initiative and a strategist and advisor to leaders and organizations around the world. She is devoted to helping organizations support their people so they are able to show up and bring their best selves to the table, create significant impact in their lives, and create authentic positive energy workplaces and cultures. Anese is a keynote speaker and author of Contagious Culture: Show Up, Set the Tone, and Intentionally Create an Organization That Thrives and Contagious You: Unlock Your Power to Influence, Lead, and Create the Impact You Want.

This was our first conversation with Anese on our podcast. She is as insightful as she is energetic and is passionate about making organizations better places to work and be.