Join us as we explore what truly sets a painting company apart from the rest with C4C coaches
Mike Katounas, Rick Holtz, and yours truly, Scott Lollar. We share the unique features that set
Home Works Painting and H.J. Holtz and Son, Inc. apart - whether it's rigorous background
checks on staff, a six-year warranty, or color consultation services for those struggling with color
selection. Mike and Rick discuss how they weave these points into our marketing and sales
process, ultimately securing us more jobs.
We move on to the crucial topics of professionalism, tenure, and communication in our service.
We tackle the differences between painting a commercial building and a residential home,
emphasizing the value of a stable and invested customer base. Mike, Rick, and I underscore the
importance of consistent communication with customers, from daily reports to reaching out
multiple times before stepping foot in a customer's home.
In our final discussion, we dive into the complexities of business growth and the challenges that
come with strategic role transitions. We highlight the importance of understanding your own
strengths and weaknesses, and the value of hiring others that possess differing skillsets from
you. We also delve into the nuances of building relationships with designers and contractors,
revealing how it can add more value to your business. Tune in for invaluable insights and
practical advice for every painting company striving to reach new heights.
Find More Episodes on PCA Overdrive: https://www.pcaoverdrive.org/beyond-1m-podcast
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