The future of field work is in your pocket. In this episode, we talk with David Erickson, who leads all things mobile at ServiceTitan, to unpack the evolution of the Field Mobile App. We talk about why the company went all in on native mobile, how technicians are transforming the way they work, and what’s next with Atlas AI. David shares how his team rebuilt the technician experience from the ground up, turning feedback and data into a faster, smarter, more reliable app that actually gets out of the way. He also breaks down real-world adoption tips, like using power users to lead change in the field, and gives a sneak peek at the AI-driven future of technician workflows.

Join us as we discuss: 

• [1:48] The shift to native mobile and why ServiceTitan rebuilt the app

• [6:04] How to start using the Field Mobile App today

• [11:25] Introducing Atlas AI, the technician’s new assistant
  

Check out these resources we mentioned during the podcast

• Field Mobile App - Google Play Store

• Field Mobile App - Apple App Store
  

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here. 

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