Mark Wagner believes the best payment chargeback recovery systems are automated and data-driven. He founded Disputifier, an Austin, Texas-based chargeback software company, on that premise in 2021.

He told me, "We've developed an intuitive system over the years. It combines data from the transaction with our testing and identifies an appropriate response."

In this episode, Wagner discusses the state of ecommerce chargebacks and how merchants can recover false claims. 

For an edited and condensed transcript with embedded audio, see: https://pec-ly.com/?6pYN

For all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts

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The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. http://www.practicalecommerce.com