Byron Lazine and Nicole White discuss why it’s critical to understand what the consumer has experienced up until they meet you, whether you need to have experience with buying, selling, or investing to best serve your clients, and how to add value throughout the buying/selling process.

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Website: https://byronlazine.com

Instagram: https://www.instagram.com/byronlazine

Connect with Nicole White:

https://www.instagram.com/nicolewhite.ct/

This episode's source:

https://nowbam.com/do-you-really-understand-the-consumer-experience/

Timestamps:

00:00–00:36 Intro

00:36 “Do you really understand the consumer experience?” (BAM)

02:36 The best way to serve a consumer on Zillow or Realtor.com

04:01 “They’re not pleasant because you’re annoying the hell out of them.”

08:13 Do you need to have experience with buying, selling, investing, or flipping to really understand what your client needs from you?

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