In this episode of CCIM host Dr Dana Phang featuring Dr Sally Phillips, delves into the crucial role of medical capability within insurance companies, particularly in life insurance and workers’ compensation spaces. Dr Phillips, head of Zurich Medical Analytics, brings her extensive experience as a clinician and her unique insight into the importance of properly understanding and pricing medical risk to stabilise premiums and prevent excessive claims. She underscores the significance of up-to-date product definitions and building strong relationships with doctors to better comprehend treatment protocols.

Dr Phillips explains that there is no dedicated degree for insurance medicine and encourages doctors interested in this field to explore opportunities within insurance companies. She shares her exceptional journey from South Africa to Australia, highlighting her work with various insurance companies and her pioneering efforts in developing severity-based insurance products.

Discussing the vital role of incentivizing and promoting preventative medicine to support the overall health and well-being of policy holders. Dr Phillips describes her career journey, including her initial aspirations in forensic pathology and neurosurgery, her detour into neurophysiology research, and how personal circumstances guided her towards a rewarding career in the insurance industry.

Her role within the insurance company encompasses medical examinations, interpreting ECGs and lab results, product design, underwriting assessments, and health fund establishment. Dr Phillips discusses her work on Zurich's LiveWell digital solution, which emphasises holistic health and preventative measures, and compares health systems across countries, highlighting the importance of insurance in financial security and advocating for increased funding for preventative health programs.

Concluding with Dr Phillips exploring her current responsibilities and dedication to improving health awareness and preventative measures through insurance. Her story is an inspiring testament to the diverse career opportunities available to clinicians beyond traditional medical practice.

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The CCIM Podcast is part of the Talking HealthTech Podcast Network, offering the latest in healthcare delivery, innovation, digital health, and more. Discover the network at www.talkinghealthtech.com/podcast/network.