"People repeat what you recognize them for" ...Ed

This week on Wrench Turners Podcast

Best Selling Author of Mile One: https://amzn.to/49pg4SX

Chief Operating Officer of Bozard Ford Lincoln

Ed Roberts

In today’s short episode, recorded while at #nada2024, we talk about "How to KEEP technicians"

Key Takeaways:

🤝 Nurturing and developing leadership skills in technicians is crucial for their growth and success.

✍ Creating an environment where technicians can thrive and feel valued is essential for retaining them.

🏫 Continuous learning and personal development are key to becoming a better leader and technician.

🗞 Having non-negotiables and prioritizing safety in the workplace is important for maintaining high standards.

PS. Did anyone catch the easter egg?

J.

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I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + notification to get daily automotive service content.

www.wrenchturners.online

00:00 - Introduction and Personal Updates

05:25 - The Challenge of Filling and Keeping Technicians

08:11 - Creating Intimate Knowledge of Technicians

09:08 - Nurturing and Developing Leadership Skills

10:06 - Balancing Team Growth and Individual Development

12:34 - The Importance of Leadership and Continuous Learning

14:10 - Dealing with Mistakes and Negative Situations

15:26 - Non-Negotiables and Safety in the Workplace

19:31 - The Value of Processes and Organization

23:38 - Asking for Personal and Professional Growth

25:06 - Advice for Technicians: Take Initiative and Work on Personal Development

28:00 - Conclusion and Book Recommendation