Maximising email sign-ups is the name of the game in our latest chat. We dive deep into the effectiveness of using mystery offers over straightforward discounts, revealing how this simple tweak can significantly boost opt-in rates. I recently tested this with a luxury home brand, and we saw a jump from 12% to 18% in email sign-ups, proving that a little mystery goes a long way. We also explore the importance of running A/B tests on pop-ups, focusing on elements like graphics and copy to see what resonates best with your audience. By the end, you'll be armed with practical strategies to enhance your email marketing efforts and truly optimise your approach moving forward.

This insightful episode brings to light the often-overlooked power of email pop-ups in the eCommerce landscape. Shaan Arora, the founder of Alia, joins the conversation to shed light on how effective pop-ups can significantly enhance email sign-up rates and, ultimately, sales. He shares a recent success story where a simple pivot from standard discount offers to a mystery offer resulted in a remarkable increase in email opt-ins, demonstrating the effectiveness of curiosity-driven engagement. Sian's insights challenge the conventional wisdom that bigger discounts always lead to better results, revealing that the way an offer is presented can have a profound impact on customer behavior.

Listeners are guided through the essential components of crafting compelling pop-ups, with Sian emphasizing the need for A/B testing to optimize every element. He discusses the common pitfalls brands face, such as neglecting the testing process or failing to update their pop-up designs. Through various examples, he illustrates how testing different graphics, copy, and offers can uncover hidden opportunities to boost sign-up rates and, by extension, sales. The episode underscores the idea that brands should approach pop-up strategies with the same level of optimization and analysis they apply to other marketing channels.

The conversation also touches on the timing and context of pop-up displays, suggesting that brands should aim to present pop-ups within the first 10 seconds of a user’s visit to capitalize on their initial interest. Sian advocates for multi-stage pop-ups that engage users with relevant questions before asking for their email addresses, noting that this technique can lead to higher conversion rates. By the end of the episode, listeners are equipped with actionable strategies to refine their email pop-up tactics, ensuring they can effectively grow their email lists and enhance their overall marketing performance.

Takeaways:

• Using mystery offers instead of fixed percentage discounts can significantly boost email opt-in rates.
• It's essential to test various elements of your pop-ups, like graphics and copy, to optimize performance.
• Running multi-stage pop-ups has shown to increase user commitment and improve signup rates effectively.
• Brands often overlook the importance of ongoing A/B testing for their pop-up strategies and should treat them similarly to ads.
• Zero party data questions can enhance engagement by tailoring the pop-up experience to customer interests.
• Timing is crucial; displaying pop-ups within the first 10 seconds of page load is generally recommended for optimal engagement.

Chapters:

• 01:22 - Introduction to Email Marketing and Popup Strategies
• 11:30 - Multistage Pop-Ups and Best Practices
• 18:18 - Testing Offers and Copy Improvements in Marketing
• 22:26 - Transitioning from Popup Strategies to Insider Tips on Email Marketing
• 24:25 - The Impact of AI on Marketing

Find the notes here: https://keepopt.com/255

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