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Earn 1.0 CPD here: https://quiz.ensombl.com/ENSO-26032923-13100001
0.25 Client Care & Practice
0.25 Technical Competence
0.25 Professionalism and Ethics
0.25 Regulatory Compliance and Consumer Protection
In this episode, Rocksy speaks with Justin O'Donoghue, Head of Advice Operations and Excellence at Ironbark. They discuss regional advice, outsourcing and offshore teams, technology and AI enablement, values-based client advice, and how to scale high-quality financial planning to tens of thousands of Australian families.
Justin O'Donoghue LinkedIn: https://www.linkedin.com/in/justin-o%C2%B4donoghue-25bab637/
Ironbark Website: https://www.ironbarkfg.com.au/
Otter.ai Website: https://otter.ai/
Claras Website: https://claras.ai/
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 0.75 CPD here: https://quiz.ensombl.com/ENSO-26032700-17180001
0.25 Client Care & Practice
0.25 Technical Competence
0.25 Regulatory Compliance and Consumer Protection
In this episode, Ben speaks with Paul Milbourne, Business Protection and Life Insurance Specialist at Milbourne Insurance Solutions. They discuss how and why he left a large firm to build a profitable, referral-driven, risk-only advice business from scratch - covering his costs through upfront commissions, growing rapidly via ideal-client referrals and LinkedIn presence, leveraging strong systems, estate planning and claims advocacy, and emphasising mentorship, deep client relationships, and MDRT-style professional community as the foundation for sustainable growth.
Paul Milbourne LinkedIn: https://www.linkedin.com/in/paulmilbourne1/
Milbourne Insurance Solutions Website: https://www.milbourne.com.au/
MDRT: https://globalconference.mdrt.org/
Marc Fabris: https://point1.com.au/
Visit The Adviser Portal and partner with Zurich and OnePath today: https://ensombl.com/go/20260330-2/
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 0.75 CPD here: https://quiz.ensombl.com/ENSO-26032602-23060001
0.25 Technical Competence
0.25 Regulatory Compliance and Consumer Protection
0.25 Client Care and Practice
This week, Pat is joined by Mark Zaglas, CEO and Director at Encore Advisory Group. They explore how leadership, operating models, and AI-driven technology are reshaping advice firms through the “Big Six” trends for 2026, covering the rise of the COTO role, rebuilding sales engines, adviser mobility, evolving value propositions, emerging conflicts of interest, and the execution gap between knowing and doing.
Mark Zaglas LinkedIn: https://www.linkedin.com/in/mark-zaglas/
Encore Advisory Website: https://www.encoreadvisorygroup.com.au/
Between Meetings with Matt Heine – Discover a podcast for wealth professionals: https://ensombl.com/go/20260327-2/
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 1.0 CPD here: https://quiz.ensombl.com/ENSO-26032223-39010001
0.25 Technical Competence
0.25 Client Care and Practice
0.25 Regulatory Compliance & Consumer Protection
0.25 Professionalism and Ethics
In this episode, Rocksy is joined by Matt Lawler, CEO of Akumin. They discuss his journey from growing up around advice to leading Akumin’s spin-out from AMP, industry reforms, growth and efficiency (including AI), adviser capacity and talent shortages, licensee myths, and Akumin’s shift toward adviser-owned, nationally scaled, “freedom within a framework” advice businesses.
Matt Lawler LinkedIn: https://www.linkedin.com/in/matt-lawler/
Akumin Website: https://akumin.com.au/
Explore the road less travelled at https://ensombl.com/go/20260324
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 0.75 CPD here: https://quiz.ensombl.com/ENSO-26032000-04430001
0.25 Client Care & Practice
0.25 Technical Competence
0.25 Regulatory Compliance and Consumer Protection
This week, Ben is joined by Mitch Ramsbotham, Head of Growth and Strategy at Coastal Advisory Australia. They discuss how Coastal Advisory Australia has built a fast‑growing, multi‑disciplinary financial advice business with a dedicated, methodical life insurance (risk) capability at its core, using specialisation, internal referral systems, technology and acquisitions to drive scalable growth and intergenerational client relationships.
Mitch Ramsbotham LinkedIn: https://www.linkedin.com/in/mitchell-ramsbotham-04122812/
Coastal Advisory Australia Website: https://coastaladvisory.com.au/
Visit The Adviser Portal and partner with Zurich and OnePath today: https://ensombl.com/go/20260323
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 0.50 CPD here: https://quiz.ensombl.com/ENSO-26031722-58400001
0.25 Technical Competence
0.25 Client Care and Practice
Jesse is the Retirement Engagement Leader and Senior Product Owner at Aware Super. He and James discuss the key insights from Aware Super’s retirement study, exploring why many Australians struggle to look forward to and plan for retirement, how uncertainty and life events shape decisions (including early retirement), and the crucial roles of safety, security, and shifting financial priorities in helping people retire with confidence.
Jesse Oey LinkedIn: https://www.linkedin.com/in/jesseoey/
Aware Super Website: https://aware.com.au/
Ensombl Progress is a professional development membership for advisers who want momentum and implementation - not just ideas - with protected time and peer accountability to turn key initiatives into visible progress. Learn more at https://ensombl.com/membership/
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 1.0 CPD here: https://quiz.ensombl.com/ENSO-26031600-00560001
0.50 Client Care & Practice
0.25 Technical Competence
0.25 Professionalism and Ethics
In this episode, Rocksy speaks with Ryan Watson, CEO and founder of Tribeca Financial. They discuss his personal journey into advice and the building of Tribeca Financial, its client-centric philosophy, “tribe” culture, four-day workweek, diamond team structure, growth ambitions to 5,000 client families, and employee ownership model as a pathway for talented advisers and staff.
Ryan Watson LinkedIn: https://www.linkedin.com/in/r-watson/
Tribeca Financial Website: https://www.tribecafinancial.com.au/
Ensombl Progress is a professional development membership for advisers who want momentum and implementation - not just ideas - with protected time and peer accountability to turn key initiatives into visible progress. Learn more at https://ensombl.com/membership/
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 0.75 CPD here: https://quiz.ensombl.com/ENSO-26031304-04190001
0.25 Client Care & Practice
0.25 Technical Competence
0.25 Regulatory Compliance and Consumer Protection
In this episode, Ben speaks with Jake Reus, CEO and Head of Financial Advice at Bob Reus & Co. They discuss how a multi-service financial advice firm can embed life insurance into holistic client relationships, using structured philosophies, motivational conversations (CAMS), team training, and process design to improve client protection, business performance, and adviser capability.
Jake Reus LinkedIn: https://www.linkedin.com/in/jakereus/
Bob Reus & Co Website: https://reus.com.au/
CAMS: https://ensombl.com/app/uploads/2026/03/CAMS_AAA_Branded_Deck.pptx
Reus Insurance Philosophy: https://ensombl.com/app/uploads/2026/03/reus-Insurance-Philosophy.docx
Visit The Adviser Portal and partner with Zurich and OnePath today: https://ensombl.com/go/20260316
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 0.75 CPD here: https://quiz.ensombl.com/ENSO-26031202-02180001
0.25 Technical Competence
0.25 Regulatory Compliance and Consumer Protection
0.25 Client Care and Practice
In this episode, Pat speaks with Eloise Somerford and Julia Vojkovic from 3Lines. They explore how 3Lines Group’s AI-driven compliance tools -particularly their “Regi” suite (chat, reviews, and vets) - are evolving to help AFSL licensees centralise compliance, enhance advice reviews and pre-vetting, and integrate AI into workflows without replacing human judgment.
Eloise Somerford LinkedIn: https://www.linkedin.com/in/eloise-somerford-467aab47/
Julia Vojkovic LinkedIn: https://www.linkedin.com/in/julia-vojkovic-708563114/
3Lines Website: https://www.3lines.com.au/
Founder Wins and Losses Article: https://www.linkedin.com/pulse/founder-wins-losses-building-regireviews-one-week-time-julia-vojkovic-8gxxc/
Between Meetings with Matt Heine – Discover a podcast for wealth professionals: https://ensombl.com/go/20260313
General Disclaimer – https://www.ensombl.com/disclaimer/
Earn 1.0 CPD here: https://quiz.ensombl.com/ENSO-26030823-50550001
0.25 Client Care & Practice
0.25 Technical Competence
0.25 Professionalism and Ethics
0.25 Regulatory Compliance and Consumer Protection
This week, Rocksy is joined by Alex McMillan, Managing Director at Seedli. They discuss the origins and philosophy of his firm, its focus on young wealth accumulators, tech stack and corporate growth strategy, and how he builds culture, processes, and client value in a modern advice practice.
Alex McMillan LinkedIn: https://www.linkedin.com/in/alex-mcmillan-seedli/
Seedli Website: https://seedli.com.au/
Flux Website: https://www.flux.finance/
Ensombl Progress is a professional development membership for advisers who want momentum and implementation - not just ideas - with protected time and peer accountability to turn key initiatives into visible progress. Learn more at https://ensombl.com/membership/
General Disclaimer – https://www.ensombl.com/disclaimer/
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