Today’s topic is so awesome, I couldn’t fit it into a single episode… or handle it all by myself!

Colie James has helped me put together a two-part series on All Things CRM (that’s Customer Relationship Manager, if you don’t know). CRMs are a GAME-CHANGER in your business, and in Part 1, Colie and I talk about what they are and the power they hold.

Even if you already use a CRM, this series is worth your time: I’ve been using one for six years and I learned about a whole bunch of features that exist out there about which I had NO CLUE.

Colie is a documentary photographer and filmmaker based in Boulder, CO. You can find her here and here.

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