In this episode, we explore why people react strongly in workplace situations and what you can do about it. Through a real coaching example, we unpack the science behind emotional responses at work and share practical strategies for managing both your own reactions and those of others.

Whether you're dealing with a challenging boss or leading a team through change, this episode gives you tools to better understand and handle workplace reactions.

Key points from this episode

• The hidden drivers behind unexpected emotional responses at work
• How to decode reactions that seem disproportionate or surprising
• Understanding the five key needs that influence workplace behavior
• Practical strategies for managing reactions in yourself and others
• Tips for creating win-win solutions in challenging situations

00:00 Introduction and overview

01:00 Real coaching scenario exploring workplace reactions

04:00 Framework for understanding workplace reactions

09:00 Practical application and examples

12:00 Steps for managing reactions effectively

14:00 Remote work example and implications

16:00 Signs of unmet needs in teams

18:00 Case study resolution and key takeaways

Useful Links

Join The Catalyst Career Club for 50k+ Leaders

Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

Interested in working with us?

Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

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