If you've ever found yourself avoiding a difficult conversation because you didn't want to upset someone, or watched a team member struggle whilst knowing exactly what they needed to hear but not knowing how to say it, this episode is essential listening. We explore the concept of "ruinous empathy" from Kim Scott's Radical Candor framework and why sometimes caring too much can actually hold your people back from the growth they need.

Key points from this episode

• Understanding ruinous empathy and why well-meaning leaders fall into this trap
• The unintended consequences of avoiding challenging conversations in your team
• Four practical skills to move from ruinous empathy to radical candor
• How to demonstrate that your feedback comes from genuine care, not criticism
• Why setting high standards actually shows you care more about your people's development

Useful Links

Join The Catalyst Career Club for 50k+ Leaders

Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

Follow the Catalyst Careers LinkedIn page for career tips and advice

Interested in working with us?

Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

Mentioned in this episode:

Catalyst Career Club for £50k+ Leaders & Managers

Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent.