When people work closely together, conflict is inevitable. In a dental office, disagreements will come up, but if you have strategies in place to handle them, these sticky moments can actually bring team members closer and create a stronger work environment.

In this episode of The Double Your Production Podcast, Wendy Briggs is joined by Heather Driscoll to talk about ways to reduce conflict at the office and bring the team together with a common purpose.

In today’s episode, you’ll learn:

• How to establish non-negotiable rules of behavior to protect core values
• The Drama Triangle: what it is and how best to handle it in the workplace
• Scripts to empower the team to face discomfort and interpersonal tension
• How to disagree with co-workers without abandoning your integrity
• How clear roles and systems greatly reduce overall conflict within teams

When conflict arises in your office, it’s an opportunity to improve communication, strengthen the team, and emerge happier. 

If you’re struggling with conflict among your team members, reach out to us for some guidance and tools. Schedule a quick 10-min call here and we’ll see how we can help: theteamtraininginstitute.com/10min