Starting a new role can feel like navigating uncharted territory, but building trust doesn't have to be a mystery. Whether you've been promoted internally or joined a new organisation, the first few months are crucial for establishing the relationships that will define your success. We break down five practical strategies that will help you move beyond just "fitting in" to genuinely connecting with the stakeholders who matter most.

Key points from this episode

• Understanding communication preferences of different stakeholders and adapting your style accordingly
• Making strategic use of one-to-ones to build relationships and gather valuable insights
• Identifying who really holds influence beyond what the org chart shows
• Staying curious about your observations rather than rushing to judgement
• Setting clear expectations about your working style and preferences from the start

00:00 Introduction: Building trust in new roles

01:00 Mapping stakeholders and learning communication preferences

03:00 Making your one-to-ones count with all stakeholders

06:00 Using targeted questions to gain advice and shortcuts

08:00 Understanding informal influence networks and alliances

10:00 Real-world example: When your boss lacks influence

12:00 Being curious about observations vs making quick judgements

14:00 The "bull in a China shop" trap and why listening comes first

16:00 Setting your stall out: Communicating your working style upfront

18:00 Planning your approach before you start the role

20:00 Quick recap of all five trust-building strategies

Useful Links

Join The Catalyst Career Club for 50k+ Leaders

Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

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