The Jillian Murphy Show

ep. 171 Words to Avoid in Your Next Sales Call


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One of the most important parts of making sales is having conversations and pitching ourselves and our products to potential clients, so it’s necessary to make sure that our words and phrases are reflecting us in an ideal light. There are many common phrases that you might use right now in your sales calls that I would love for you to absolutely quit saying immediately if you want to grow your sales.

 

Some of theses phrases are: 

I know you’re busy, but… 

Are you free for five minutes? 

Sorry for the follow-up

Not sure if you got my last message/email 

I hope you are doing well 

Can I pick your brain for a minute?  

“What you say really allows the other person to hear you from a different way and we want you to make sure that you’re always showing up as an expert, we want to make sure you’re always showing up as an authority, and we want to makes sure that you’re always showing up as someone who is, I don’t want to say higher than them, but definitely not coming down to chase anybody. A lot of the time the words in which we use in our sales conversations, actually have us chasing and in a needy energy, and we absolutely want to try and shift that right away.” 

 

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The Jillian Murphy ShowBy Jillian Murphy

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