Episode 180 hosts Kylie Duncan (Registered Nurse based in South Wales, Australia)

Kylie joins us in the 8th Chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe.

Each injector brings their own unique take on things and we'll showcase every level of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and businesses and aim to learn from and inspire our injector listeners.

00:00 Introduction 01:03 Meet Kylie Duncan 04:55 Moving From Hospital to Aesthetic Injecting 10:59 Relocating to Regional Australia and Seeing Opportunity 18:27 Starting a Clinic During the COVID Pandemic 26:25 Financial Risk and Personal Loans to Launch 33:29 Building a Team and Creating Clinic Culture 41:37 Challenges of Running a Business in a Small Town 48:53 Word of Mouth Marketing and Community Reputation 52:09 Competing With Chain Clinics Without Discounting 61:45 Managing Staffing, Training and Retention 68:49 Lessons Learned From Early Business Mistakes 76:38 Importance of Mentorship and Industry Support 80:09 Growth Plans and Expanding Into Other Regional Areas 86:34 Balancing Clinical Work With Business Responsibilities 90:43 Final Advice for New Clinic Owners

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