In this episode, Mike and Larry talk about managing customers' issues and complaints. Larry discusses issues he’s dealt with in the past and with current customers.  Mike and Larry also share some funny stories and customer interactions over the years.  They also discuss responding to customer complaints and doing a thorough investigation. <a href= "https://www.instagram.com/coastalfertilization/">@coastalfertilization</a> <a href= "https://www.instagram.com/sidehustlesquadpodcast/">@sidehustlesquadpodcast</a>

In this episode, Mike and Larry talk about managing customers' issues and complaints. Larry discusses issues he’s dealt with in the past and with current customers. Mike and Larry also share some funny stories and customer interactions over the years. They also discuss responding to customer complaints and doing a thorough investigation. @coastalfertilization @sidehustlesquadpodcast

In this episode, Mike and Larry talk about managing customers' issues and complaints. Larry discusses issues he’s dealt with in the past and with current customers.&nbsp; Mike and Larry also share some funny stories and customer interactions over the years.&nbsp; They also discuss responding to customer complaints and doing a thorough investigation. <a href="https://www.instagram.com/coastalfertilization/" rel="noopener noreferrer">@coastalfertilization</a> <a href="https://www.instagram.com/sidehustlesquadpodcast/" rel="noopener noreferrer">@sidehustlesquadpodcast</a>

Ep 20. Managing and Handling Customer Complaints: When to Move On

Welcome to the Side Hustle Squad Podcast with your host, Mike Garvey! My goal is to provide entrepreneurs with all the tools and resources they need to start and succeed in the lawn care industry on the side while working a full-time career. Whether you're a seasoned pro or just starting out, or thinking about taking the leap into starting a business, this podcast will help you build and grow. Guests from the green industry and beyond will be on the show to share their experiences and advice. I provide in-depth interviews with successful entrepreneurs, offering insight into what it takes to succeed in running a business.

I will also discuss the various aspects of the lawn care industry, from equipment and industry trends to stories and experiences from my own lawn care business successes and failures. You will leave each episode feeling informed, empowered, and ready to hustle. No matter what stage of the journey you're in, the Side Hustle Squad is here to help you succeed. Tune in every week for the latest interviews, tips, tricks, and advice for growing your business.

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Welcome to the Side Hustle Squad Podcast with your host, Mike Garvey! My goal is to provide entrepreneurs with all the tools and resources they need to start and succeed in the lawn care industry on the side while working a full-time career. Whether you're a seasoned pro or just starting out, or thinking about taking the leap into starting a business, this podcast will help you build and grow. Guests from the green industry and beyond will be on the show to share their experiences and advice. I provide in-depth interviews with successful entrepreneurs, offering insight into what it takes to succeed in running a business. I will also discuss the various aspects of the lawn care industry, from equipment and industry trends to stories and experiences from my own lawn care business successes and failures. You will leave each episode feeling informed, empowered, and ready to hustle. No matter what stage of the journey you're in, the Side Hustle Squad is here to help you succeed. Tune in every week for the latest interviews, tips, tricks, and advice for growing your business.

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Ep 20. Managing and Handling Customer Complaints: When to Move On

Ep 20. Managing and Handling Customer Complaints: When to Move On

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