Tekmetric is the best and it makes shops the best they can be. Is your shop the best it can be? If not, then you need Tekmetric. Get it HERE

Turnkey Marketing may not be what Josh needs for his shop right now, but if you've got room to grow, believe me when I tell you, Turnkey Marketing will help you fill that room. See more HERE

I talk about Elite Worldwide on these podcasts so much for a reason. Because when something works really well for you, you want to tell others about it. So here we are. Me telling you about Elite again. Because it's worth it, and I KNOW their one-on-one coaching will help your shop. Learn more HERE

In this episode, Bryan and I are joined by Josh Rainwater, a shop owner from Louisville, Kentucky. He, like many of us, has spent the night at his shop a time or two. We've all been there at some point. Today, Josh confesses that he realizes something needs to change because that is not healthy for him, his family, or his business to require that much of him. What did we tell him? Find out today. 

00:00 Leadership Coaching at NASCAR Technical Institute

03:47 Pandemic Job Loss to Uber

07:45 Booming Business Opportunities

11:37 HVAC Replacement: Charm and Decisions

14:29 "Hotel Lobby Recording Session"

17:06 Feet Pic Earnings Proposal

19:38 Elite Worldwide Custom Coaching

24:19 AI-Driven Appointment Bookings

26:26 Small vs. Large Shop Challenges

31:26 "QC Documentation Issue"

33:23 Handling Tricky Situations Efficiently

37:21 "Discount Demand After Order Error"

40:21 Unsustainable Work Habits

41:50 Balancing Commitments and Workload

46:41 Optimizing Labor and Parts Margins

50:44 "Planning to Hire Soon"