What this episode is all about and why you should Listen

Today dive in with me as I sit down with Mary O’Hara, of Blue Cross Blue Shield of California on the topic of high performing teams and individuals in the future of work. Mary has a mass amount of insight when it comes to different techniques and everything that encompasses “touching the people” within an organization. She has great tips on Workplace Rewards and how to collaborate across an organization. Listen as Mary explains if she feels Employee Experience is more prominent now than it has ever been in the past.

All things effect different aspects of having a high performing team and individual in the workplace. Talent is extremely important when finding individuals that are at the heart of specific innovation & strategies which leads to less supply. You need to have an employee experience that is reflective in your specific marketplace. Mary shares with me how different industries have different pressure points, and when you have quality leaders in your organization you will differentiate yourself from other companies. Find out what the Lead of Excellence program at Blue Cross Blue Shield is all about. Mary is very knowledgeable on how important it is to grow strong leaders and stay on top of the employee experience in the workplace.

What you will learn in this episode

• Workplace Rewards
• How to Collaborate across an organization
• How to create Trust amongst leaders
• What is fundamental in creating a great employee experience
• What’s going on in the SF Bay Area compared to the rest of the nation when it comes to labor market & cost.
• Growing People from within
• Developing Leaders
• How to measure goals.
• Why annual feedback is important.
• What is a people management index?
• Lead of Excellence Program
• How to evaluate talent.
• How can you be an enabler to execute what development needs to be done to accomplish the overall strategy.
• Having better quality conversations and interactions with those within an organization.
• What advice for employees to become High Performing Individuals?

(Music by Ronald Jenkees)