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Providing a quality candidate experience remains a significant challenge for many organizations. This challenge has been intensified in recent years by evolving candidate expectations, volatile talent markets, shrinking TA teams, and technology that has yet to be designed with the candidate in mind.

However, are we on the cusp of an era when technology, rather than making the candidate experience worse, can actually help provide the high-quality, personalized candidate experience we have all been seeking?

My guests this week are Luke Smith, Talent Acquisition & Experience Specialist at Toyota GB, and Euan Cameron, CEO at Willo. This discussion offers many great insights into what personalization is possible now and what will be possible in the future.

In the interview, we discuss:

• Toyota's customer-centric approach to candidate experience

• Automating the process

• Busting myths about video interviewing

• Giving candidates control and flexibility

• Reducing bias in Recruitment Marketing

• Wellbing the interview process

• Sentiment analysis

• What does the future look like?

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