In this episode, Katie talks with ORSC coach and Agile expert Terrance Turpin about micromanagers as a voice of the system. Many managers who are dealing with cross-functional teams can all too easily fall into the habit of micro-managing. They are now removed from the products that previously led to promotion and are now suddenly expected to focus on the people. They find themselves stuck- still looking to be tactical as opposed to working relationally and systemically with their teams. As coaches, as opposed to trying to ‘fix’ the individual manager, can we look at the systemic structures that lead to micro-managing and consider what’s driving that behavior. Across the episode, Katie and Terrance discuss the biggest challenge for change for functional managers, how coaches can help them to fill the role differently and how to help managers shift from focusing on products to people. 

Terrance Turpin has over 20 years of experience in Technology and Software Development and is also a CRR USA staff member. Terrance blends Team coaching – supporting teams in clarifying, aligning & co-creating as a diverse but single entity -and Agility coaching – establishing healthy states of flow across an organization by coaching for alignment in structure, processes, environments, and relationships. Terrance believes that the coaching process is one that generates understanding and alignment for the client, their environments, and those they interact with.


For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.