"We know we can't be there to get guests what they need, so we're constantly thinking—what do they need? What will they think they need, and how can we have it there before they know they need it?"

In this episode of Booked Solid, Moira Sedgwick shares how years of working with luxury hotel chains and the James Beard Awards shaped her approach to short-term rentals. You'll discover why thinking like a boutique hotel operator—not just a host—can transform your guest experience and market positioning. Moira walks through her framework for designing spaces that feel like a "wealthy auntie's home," how to audit your property through a hospitality lens, and why the details guests notice most are often the ones you overlook. Whether you're launching your first property or scaling a portfolio, this conversation reveals what it takes to stand out in saturated markets.

🔗 Connect with Moira Sedgwick

Want to learn more about Moira's approach to boutique hospitality and design? Follow her work and reach out:

Instagram: @achalet.collective
Website: achaletcollective.com
Email: [email protected]