The Builders Ladder: Business Growth Strategies for Residential Construction Businesses

Epi 180: From "Ready To Quit" To 10 Staff: The Turnaround Blueprint (With Tyrone)


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Marti sits down with Tyrone Galloway from TJ's Kitchens and Bathrooms, a specialist renovation and cabinetry builder based in Hunua, New Zealand. Tyrone shares his raw journey from being "ready to pack it in" just before Christmas last year to doubling his turnover and growing his team from two to ten in under 12 months.

They discuss the critical moment when Tyrone realized he was "running on fumes" and trying to do everything himself, leading to near-burnout. He reveals how he shifted from a poverty mindset to a prosperity mindset, implemented strict sales processes to qualify leads ("fishing for tuna," not just anything on the hook), and built a team structure that allows him to finally take a breath. This is a powerful story of rapid turnaround through clarity, systems, and the courage to ask for help.

🕒 Timestamped Key Points

  • [03:58] The breaking point: "I was basically done" before Christmas
  • [05:06] The power of back costing in real-time (not just at the end)
  • [07:34] Past mistakes: Hiring 14 guys but only making $4k profit
  • [11:40] Refining the sales process: Fishing for "tuna" not everything
  • [12:39] From 2 people to 10 in under 12 months
  • [14:14] The "running on fumes" reality of the last few months
  • [15:12] Realizing he was "undervaluing himself" and his skills
  • [20:00] Trusting the team: "You're only as good as the people around you"
  • [26:06] The crazy goal: Delivering a house a week in two years


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The Builders Ladder: Business Growth Strategies for Residential Construction BusinessesBy The Professional Builder


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