In this episode of Management Unfiltered, Zach Shelley interviews Kirk Teachout, who shares his unexpected path from the music industry into dentistry. During the COVID-19 pandemic, Kirk and his wife took the opportunity to reimagine their dental practice, placing a strong emphasis on improving the patient experience and refining how appointments were scheduled. The conversation highlights the importance of having a clear mission, fostering a supportive team culture, building reliable systems to ensure consistency, and committing to strong leadership and continuous growth.