Dr. Katie Nichols chats with Cindy Miller, who was recently included in Forbes' first-ever 50 Over 50 list and leads Stericycle, 2020 Enterprise Company of the Year, as CEO & President. Cindy shares powerful lessons from her unique career where she worked her way up the UPS chain of command - starting as a driver and moving all the way up to the first female president of global freight forwarding. In the conversation, they discuss the do's and don'ts to effective leadership, the key differences between passion and purpose, and the role of the learner in leadership.