Episode Summary

In this episode, I walk through exactly how I handle payment plans across my offers, why I do it this way, and how it has worked really well for both my clients and my business. I share where I don’t add fees, when I do, the risks I knowingly take on, and the values behind those choices. I also talk about how I structure discovery calls so you never feel pressured to make a big decision on the spot, and I give some quick guidance for in-person practices selling packages.

Topics I Talk About in This Episode

• Why I offer up to four interest-free payments on my website builds and SEO services, and how that has played out in real life
• Typical industry add-ons for payment plans (often 5–20 percent) vs what I do and why
• When I do add a small fee: SEO School split payments (3 payments with ~5 percent total processing add-on through Kajabi)
• How I think about risk, admin costs, and still choosing accessibility
• Discovery call policy: no pressure to commit on Zoom, I send a proposal and encourage you to sit with it before deciding
• “Skin in the game” without pushing people to overextend financially
• Advice for clinics: for session packages, the practical “payment plan” is often pay-per-visit rather than financing packages
• My pricing philosophy and why I keep certain services more accessible, even if the industry would price them higher
• Gratitude for the mentorship that shaped my approach and a quick personal life update at the end

Up In My Business' gracious sponsor:

• JaneApp! Use the code LEX1MO for a complimentary month of JaneApp 

Work with me + learn more!

• Looking for help with tech & software and want to get started on the right foot?  I offer FREE discovery calls. Click here to book.
• Check out my website: Lex Lancaster Creative Co.
• Connect with me on Instagram