In this episode of the Shingo Principles Podcast, we hear from Dr. Gwendolyn Galsworth with Visual Thinking Inc, two-time Shingo Publication Award recipient, and Shingo Faculty Fellow as she shares how managing and leading are closely linked, but they are not the same thing. While each one has a major contribution to make in the enterprise, sequence matters. Begin with managing and you may find it hard to adopt a leader mindset. Begin with leadership and managing can and must align with it and become a useful adjunct. Join Dr. Gwendolyn Galsworth, visual workplace expert and leadership coach, as she delineates these differences and shares definitions, examples, and insights that will turn Shingo leadership principles into practical and inspiring behaviors. To learn more about the Dr. Galsworth's collaboration with the Shingo Institute, please visit: https://shingo.org/work-that-makes-sense-operator-led-visuality/.