Are you tracking the right KPIs, or are you just looking at numbers that don’t actually drive growth?

If you’re a therapy group practice owner, knowing how to track KPIs effectively can mean the difference between a scaling therapy group practice, or feeling stuck in the day-to-day grind. 

In this episode of The Group Practice Exchange Podcast, I dive into how to track KPIs that matter, avoid common tracking mistakes, and implement strategies to make data-driven decisions that lead to real growth.

Too many therapy practice owners either track the wrong numbers, don’t track anything at all, or set vague goals that don’t move the business forward. That’s why great therapy practice management has to start with clear, actionable KPIs that support your practice’s long-term success.

In this episode, I break down:

• How to track KPIs that actually improve decision-making and profitability.
• The biggest mistakes therapy group practice owners make when setting goals.
• How a simple system audit can uncover hidden inefficiencies in your practice.
• The SMART framework for setting KPIs that drive real business growth.
• Why a scaling therapy group practice starts with learning how to track KPIs that matter—not just session counts.

Tracking KPIs isn’t just about numbers—it’s about how to improve conversion rates, make smarter business decisions, and set up your therapy group practice for long-term success. If you’re ready to get out of the guesswork and start running your therapy group practice like a data-driven business, this episode is for you!

 

LINKS:

Need extra support? Join The Exchange, a membership community just for group practice owners. 

The Accountability Equation Book

The Group Practice Exchange Programs + Courses

The Accountability Equation™ Quiz

Group Practice Forecasting Support GPT

 

CONNECT WITH MAUREEN WERRBACH & THE GROUP PRACTICE EXCHANGE:

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SPONSORS:

TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months! 

GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!