How do you deal with those jerks? You know the ones I am talking about. How can you get them on your team? How do you influence them to be nice and to accept your ideas?

To be a rock star of a persuasion, you cannot use the same techniques for all people all the time. You have to customize your message to fit the demographics, interests, and values of your prospect.

This also includes mean and hostile people. They can be persuaded, but you need another set of tools. When you understand human psychology and the ways to handle resistance – you can influence anyone.

Article on Abusive Bosses

We take a deeper dive on this week's podcast on how to deal with hostile audiences and the mean people you work with. Find out how to deal with that jerk and how to easily influence them.

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