In this week's episode

Some of the best IT innovations are born from the simplest of ideas, just like the incredible physical Helpdesk Buttons that allow your users to summon support. Paul's joined by Alex Permenter and his colleague Elizabeth Copeland to discuss how they developed this very clever concept and how you can use it to market your MSP

Also in this week's show, Paul talks about the immense impact of price increases and why you should be constantly nudging your prices up

Plus Paul discusses the 'wheel of life'. Business is so important and so consuming, but you have to remember all the other things that you need to have for a healthy balance

Show notes

Out every Tuesday on your favourite podcast platform

Presented by Paul Green, an MSP marketing expert

Listen back to the episode discussing how best to price adhoc work here

Find out more about Paul's monthly marketing service at MSPmarketingedge.com

Paul's special guests were Alex Permenter and Elizabeth Copeland developers of the incredible Helpdesk Buttons

Many thanks to Ashley Kennedy from Pure IT for the question on how to test social media effectiveness

The guest on June 2nd will be Kyle Sutton from SolarWinds talking about how to improve your search engine optimisation

You can join Paul in the MSP Marketing group on Facebook

Please send any questions, ideally in audio-form (or any other feedback) to [email protected]

Episode transcription

Voiceover:

Made in the UK for MSPs around the world. This is Paul Green's MSP Marketing Podcast.

Paul Green:

Hello and welcome to another packed show. Here's what we've got coming up for you this week.

Alex Permenter:

We're trying to figure out a way to make it very easy for end users to put in tickets. Somebody came up with the idea of physically hitting a button and we sort of laughed.

Paul Green:

We are also going to be looking at the immense impact of putting up your prices and answering a question for an MSP about how you know when your social media is working.

Voiceover:

Paul Green's MSP Marketing Podcast.

Paul Green:

I record this podcast quite a few weeks ahead and as of date of recording, we're still in lockdown or quarantine here in the UK and we're not supposed to leave our homes unless we're going out either to go shopping for food or go for exercise or if our work can't be done from home. Of course work like this can be done from home, can't it? I have to say what's been wonderful apart from the fact that weather's