One of the primary challenges for leaders is helping people develop trust and confidence in the organization. Trust is an element in business that few leaders understand and, therefore, are unable to permeate to their people. Developing trust is the basis for creating real change and for eradicating paradigms and stigmas that exist within organizations. The lack of trust decreases the potential of integrating people with processes and results.

When team members feel trust and confidence in their organization, they show it in meetings with managers and leaders at different levels as they discuss what's happening in the value chain. Their behaviors on the job naturally demonstrate the trust they feel toward the organization.

Listen to this podcast by Abel Gomez, Shingo Academy Member and Executive Director of Opex Academy, in both Spanish and English.

To learn more about the topic, please visit: https://shingo.org/building-our-peoples-trust-in-an-organization/