Stop recruiting for technical experience. Start recruiting for “soft” skills like good communication the ability to learn and adapt.

You can teach all the other stuff.

That’s one of Eric Knaak’s (Executive VP & GM at ISAAC) biggest pieces of advice in this episode of Toolbox for the Trades. He and Jackie also discuss…

• How the trades have supported and employed veterans

• How to find more opportunities within your company

• Best practices for managing a fleet of service technicians
  

Resources mentioned in this episode:

• Good to Great by Jim Collins

• The E Myth by Michael Gerber
  

If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, or here.

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