In this episode of the Shingo Principles Podcast, we hear from Shingo Faculty Fellow Norbert Majerus and former president of The Goodyear Tire and Rubber Company, Jean-Claude Kihn as they discuss how ethical behaviors are crucial and the lack thereof can be detrimental. Both presenters share personal experiences and address how leaders and practitioners should set standards on ethical Lean thinking. This is final podcast in the two-part series. Part one covered grasping the situation and part two covers principles and implementation.

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