It’s one of the age-old conundrums in leadership: We promote people because they are good at their jobs and, when it comes time to lead, they aren’t prepared.

It’s easier if I do it myself. I used to be a tech, I’ll cut him some slack.

These are the statements of a manager.

But people don’t follow managers, they follow leaders.

If you’re struggling with leadership, today’s guests have the answers you seek. Kathy Nielsen of Schaal Heating and Cooling & Lauren Schieffer, President of The Colonel's Daughter, join me to dissect what truly makes a leader.

In this episode, we discuss the core components to great leadership:

- Accountability — for yourself and your team

- Setting clear expectations

- Helping your team grow in their roles

If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.

Hosted on Ausha. See ausha.co/privacy-policy for more information.