In this episode of the Shingo Principles Podcast, we hear from Dr. Gwendolyn Galsworth with Visual Thinking Inc, two-time Shingo Publication Award recipient, and Shingo Faculty Fellow as she shares concepts and practical actions that she uses to operationalize respect through Work That Makes Sense/Operator-Led Visuality.

Key topics covered in this podcast include:

• Anchoring respect
• Starting in the training room
• Harnessing the power
• Delivering stretch content
• Doing your homework and 
• Defining and reframing inertia and resistance

To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.