In today’s show, we are putting Lance Sinclair in your passenger seat talking about the subjects of recruiting and retainment. Every employee of a company is an ambassador to new potential hires. We all have the ability to recruit in our own circle of influence and in turn begin assembling the team that we really want around us. Just like a coach selects specific players to be on his team, so we can begin drafting the next MVP for ours. We talk about this and more with Lance Sinclair of Authority Brands. Lance serves as the Vice President of Authority Brands overseeing One Hour Heating and Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky Electric. Lance has over 17 years in the industry and has worked in areas ranging from leadership development and training to operations. Today, he joins the show to lend his expertise to an area where everyone is struggling: getting good people. One of his most recently published articles in HVACR Business was entitled “The Problem Isn’t Turnover; It’s Retention,” and he continues to discuss this idea on the show today.