In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the skill of onboarding new talent with systems that immediately communicate what your business does. They talk about things to think about before new people join, training and testing, alignment across multiple sites, pre-onboarding and recruitment, and how to know a new prospect is the right fit.

In this episode of Fast Pace, Josh Phegan focuses in on the importance of the one-page strategic plan and what goes into making it. He explains why you want the business plan to be sale-ready, how to define the purpose, mission and values of the business in the plan, and the strategy, tactics and measurements you use to achieve the growth you want.

In this Special Edition of Fast Pace, Josh Phegan explores why customer service = brand. Josh explains how brand determines pricing power, delivering the experience customers want, principles that drive performance, and strategies for producing a recurring profit.

In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss the relevance of titles and talent, getting clear around roles, responsibilities and function, the challenges of bringing in top tier talent, assuring functional clarity around each role, understanding what your leadership needs are, and elements of onboarding success.

In this Fast Pace episode, Dean Mackie and Josh Phegan look at pricing services to drive profitability inside of your business. They discuss pricing strategies for target markets, differentiation based on fair market value, tools for demonstrating responsiveness, having a clear strategy around pricing your services, and branding your customer experience.

This week on Fast Pace, Dean Mackie and Josh Phegan explore strategies and concepts around hub and spokes markets. They define what hubs and spokes are, talk about office placement and secondary 'fringe' markets, how those concepts affect your intentions toward growth, and explain how to reimagine the size of your footprint.

In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss managing up with leadership styles that get people to play at their highest level. They look at making an impact that engages and motivates, encouraging innovation and creativity through supported risk-taking, and the aspirational metaphor of the yellow brick road for finding the wizard inside of you.

In this Fast Pace episode, Dean Mackie and Josh Phegan take a look at AI and real estate. They talk about different types of AI, how it's going to change the world, reimagining the functions of your business, automating and integrating all those functions, and they share their visions of what AI's actual impact will be on real estate, and on life overall. 

This week on Fast Pace, Dean Mackie and Josh Phegan explore competitive advantages and understanding those that you have. They talk about building an innovative business culture, delivering an awesome customer experience, the dangers of turning an advantage into a disadvantage, and taking full advantage of your first-party data.

Today on Fast Pace, Dean Mackie and Josh Phegan show how to make successful exits beginning with the exit plan. They discuss reasons for individuals exiting, building a business that could be sold, getting the legacy right, keeping a clean balance sheet, putting a value on your brand, and external sale vs. internal succession.