File on 4 Investigates

When BBC reporter Jordan Dunbar sought help for his mental health he was told he'd face a long wait on the NHS. So like thousands of others he decided to go private.

In this edition of File on 4 Jordan reveals how one shockingly bad experience made him question what protection the largely under-regulated therapy industry gives its patients. He discovers there are no laws against anyone operating as a therapist, psychotherapist or a counsellor in the UK. Many have set themselves up after completing cheap online courses and, as the NHS struggles to cope with demand, the private therapy business is booming. But Jordan discovers at the same time there's been an increase in the number of serious complaints made against psychotherapists and counsellors and finds gaps in the system of regulation for those professionals in whom we entrust our mental health.

Reporter - Jordan Dunbar

Image credit; Jane Winder

File on 4 exposes serious flaws in the way many universities mismanage reports of sexual assaults and harassment and how some students believe they’re re-victimised and bullied into keeping their complaints quiet.

Up until three years ago the guidelines for universities said sexual misconduct should never be investigated internally. But in 2016 guidelines published by Universities UK, encouraged universities to take on these cases in-house as civil matters, with allegations to be examined on ‘the balance of probabilities’, rather than the criminal court standard of ‘beyond reasonable doubt’. But students tell reporter Fiona Foster how they believe universities are more interested in protecting their reputation than their students and serial offenders are still at large. Even when perpetrators are dealt with, they’re often given derisory punishments.

The Office For Students says it has invested more than two million pounds in initiatives to work out ways of addressing the issue and that it has seen evidence of some universities managing complaints effectively. The organisation says if it sees evidence of a university not dealing with complaints it has the power to intervene.

Reporter: Fiona Foster

Image credit; Christopher Furlong\Getty

Every year thousands of offenders are convicted of sexual offences and subjected to a monitoring regime designed to minimise their risk to the public. But critics claim the system for managing offenders in England and Wales is flawed and allows offenders to slip through the net and flee abroad. File on 4 has discovered there are 559 sex offenders who are currently missing. One of them is Daniel Erickson-Hull – a self-styled pastor who was convicted of downloading hundreds of indecent images of children. On his release from prison he was subject to an order banning him from having unsupervised contact with children, unsupervised use of the internet and from travelling abroad without informing the authorities. But he ignored the restrictions and fled abroad. File on 4 tracks Erickson-Hull down to Bulgaria where he’s immersed himself in a Roma community and posted videos of himself with dozens of children online. File on 4 asks whether the laws designed to keep the public safe from convicted sex offenders are fit for purpose.

Reporter: Paul Kenyon

Ten years ago the alleged rape and subsequent suicide of Royal Military Police Corporal, Anne-Marie Ellement, highlighted problems with the way the British military handles allegations of sexual offences against female service personnel. File on 4 investigates ten years on, what has changed?

There's no doubt that the top echelons of the armed forces take such cases very seriously indeed. Speaking about recent allegations, the Chief of the General Staff, General Sir Mark Carleton-Smith said it was unacceptable and in stark contrast with everything the British Army represents. But how far has that attitude filtered down the ranks in reality?

File on 4 hears from current and former female service personnel who alleged that they were sexually harassed, assaulted or raped, about how they feel they were let down by their chain of command when they reported their ordeal. We hear their criticism of the official Services Complaint system. And why they think the incompetence of the service police undermined their attempts to gain justice.

We also hear from former members of the service police itself who explain why they think that their former comrades are not fit to investigate serious crime and why the system must be reformed. For its part, the Ministry of Defence tells the programme it accepts there are shortcomings and that changes are on the way,

Presenter: Paul Connolly

Photo credit: MoD

With the rise in ethical consumerism, File on 4 explores the hidden suffering of tea workers in Africa. Attacked because of their tribal identity, reporter Anna Cavell hears harrowing stories of murder, rape and violence and asks whether their employers, Unilever, could or should have done more to protect them from the violence.

Update 30 July 2019: The Supreme Court has now refused the tea pluckers leave to appeal against earlier judicial decisions which didn’t go in their favour. This was the last legal avenue open to them in England. Lawyers acting for the workers say they now plan to discuss the case with the UN Working Group for Business and Human Rights.

Producer: Nicola Dowling

Photo credit:; carefullychosen\Getty Images

With British Steel going into liquidation last month File on 4 investigates the story behind the collapse of the iconic British brand. Reporting from the frontline in Scunthorpe, the programme hears from those in the town fearful of a future that could see 5000 workers losing their jobs and tens of thousands more indirectly.

The programme also looks at Greybull Capital – the investment company that bought British Steel for £1 from its previous owner Tata. But Greybull have a chequered history when it comes to their success in revitalising distressed concerns. File on 4 also asks if the government is doing enough to create a level playing field where British Steel can compete in a highly competitive world market.

Photo credit: AFP/Getty Images.

Last month, the government announced a £200 million pound fund to remove and replace Grenfell style cladding on 170 privately owned tower blocks.

One of the most widely used is High Pressure Laminate or HPL which is currently undergoing fire safety tests ordered by the government. Some experts say the cladding is very likely to fail the test.

File on 4 speaks to the families facing bills of more than 20 thousand pounds to remove HPL cladding and make their homes safe. They live in fear of a fire breaking out and since the hazard is no fault of their own, they believe the developers, the building owners or the Government should pay the cost of putting it right.

Public buildings, such as hospitals, are also having to pay to remove dangerous cladding. Eight hospitals had the same Aluminium Composite Material or ACM cladding as Grenfell tower. Only one has completed the work, while others are still taking it down or have closed wards while they decide how to deal with the problem.

The programme hears concerns that the disruption could have compromised patient safety.

Reporter: Melanie Abbott

On December 21st 2018, 94-year-old, World War 2 veteran, Reginald Herbert Thompson was taken to hospital after a fall at his home near Leicester. So began a journey which would see him transferred thirteen times, between five different hospitals, in the last ten weeks of his life.

Those who run the NHS claim that recent reforms will revolutionise the way frail patients are cared for. Older people like Reg will be looked after at home - an army of nurses, GP’s and other healthcare professionals working in tandem to provide ever more care in the community. It’s hoped these changes will ease the pressure on scarce hospital beds. But with the health service already straining to fill vacancies, will there really be enough nurses to meet that lofty ambition?

As the NHS struggles to cope with an ageing population, annual winter crises and staff shortages, Tom Wright investigates what Reg Thompson's story tells us about the future of the NHS.

Presenter: Tom Wright

Anti-obesity campaigners in Mexico, human rights advocates in London, and friends of the murdered journalist Jamal Khashoggi all claim they’ve been targeted by surveillance software normally used by law enforcement to track drug-dealers and terrorists.

File on 4 reveals compelling evidence that software is being used to track the work of journalists, activists and lawyers around the world. Paul Kenyon investigates the multi-billion pound ‘lawful surveillance’ industry. Sophisticated software can allow hackers to remotely install spyware on their targets’ phones. This gives them access to everything on the devices – including encrypted messages – and even allows them to control the microphone and camera.

So what are the options for those who are targeted and is there any way to control the development and use of commercially available software?

Presenter: Paul Kenyon

Photo credit; Valery Brozhinsky\Getty

The law says decisions about care for people who can not decide for themselves should be done collaboratively with the person’s best interests always at heart. So why do family members, feeling ignored and even intimidated, often find themselves in open conflict with councils and care providers?

In Scotland and Northern Ireland issues of who makes decisions about the best interests of a person who can’t make that decision themselves is covered by different laws. In practice, when the family or friends of a learning disabled person in Scotland don’t agree with how their loved-one is being cared for or treated, the law makes it easier for the dispute to go to court, with the parents or siblings more likely to be given guardianship. More than 2,700 families exercised this right in 2018-19.

Campaigners say poor training, lack of understanding of the law and shrinking budgets mean too often the legitimate concerns about care for people with learning disabilities, autism or mental health problems are being ignored. Claire Bolderson investigates.

Producer: Rob Cave

Photo credit: Katarzyna Bialasiewicz